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Pre-Made • Pre-Tested • Ships in 4 Business Days

Common questions

Everything you need to know before launching your brand

Absolutely! MTOB isdesigned for all entrepreneurs— whether you're launching your first brand, a salon owner expanding retail, or anyone building a skincare business. Over 70% of our founders are first-timers. Our platform is accessible, supportive, and built to help you succeed.

All our oils are made fresh and filled when you place your order, so they’re not sitting around pre-bottled for long periods. Once your order is placed, we carefully prepare and fill your products, then dispatch within 4 business days (excluding weekends and public holidays).

No, and that's what keeps us fast! Custom formulations add weeks to turnaround. Our products use proven, stability-tested formulas that arrive unlabelled. You apply your own branding with our free Canva templates. This gives you speed and complete control over your brand identity.

Products arrive unlabelled with a batch slip showing batch number, manufacturing date, and expiry. You apply your labels (we provide free templates) and reference the batch info. This way you control timing, branding, and your launch schedule.

20 units per product. You can mix different sizes but each SKU is 20 minimum. No lock-in contracts. Test the market smart before scaling up.

Yes! MTOB is built to support entrepreneurs from all backgrounds— whether you're launching your first brand, a salon owner expanding retail, or anyone building a skincare business. Over 70% of our founders are first-timers. Our platform is designed to be accessible, supportive, and empowering for everyone, with no gatekeeping or complexity.

Absolutely. All products are Australian made and stability tested. We use clean ingredients, no parabens, no sulfates, and all products are cruelty-free.

Yes! We ship to all Australian states and territories. International orders please contact us first prior to making a purchase. Products are made and dispatched locally.

Due to the nature of our products, we have a strict return policy. Please contact us within 14 days of receipt if there's an issue with your order.

Delivery times vary by location. Metro areas typically receive orders within 3-5 business days after dispatch, while regional areas may take 5-7 business days.

Contact us immediately if you need to change your shipping address. We can update it if your order hasn't been dispatched yet.

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